FAQ

1. How are multiple items in an order shipped?

If you order several products, each one will be sent in a separate package (in most cases).

2. How can I place an order?

Simply choose your product from the drop-down menu on the product page then click the “Add to cart!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number.

3. Is my personal information safe?
We use the highest security standards to safeguard your personal information. Your payment details are protected through SSL encryption, ensuring safe transmission of data during checkout. Rest assured, your credit card information is only used for the specific transaction and is not stored afterward.

4. What are the estimated shipping times?

• Handling time: 1 - 2 business days (Monday to Friday)
• Transit time: 7 - 9 business days (Monday to Friday)

5. How much does shipping cost?
We offer free shipping on all orders.*

6. How do I track my order?
After your order is shipped, you’ll receive an email with your tracking details. It may take 1-2 business days for the tracking information to become available.